Faq

Have Questions about Fernweh Backpackers services?

We have answers! Take a look below to our FAQ. Still have questions? Contact us.
There are different packages available so you can have your own personalized experience, however all itineraries have locations, activities, accommodation, and transportation. The amount of recommendations given is dependent on the length of your trip.

Your virtual travel agent will arrange the bookings necessary for your trip such as accommodation, transportation, activities, and even your flight.

Disclaimer: Some prepayments may not be possible depending on your destination. If that is the case, we will still arrange your bookings, but you will need to pay cash on arrival.

The free consultation will be a 30 minute phone call with your virtual travel agent to further discuss your trip inquiry and packages that we offer, for your convenience.
Pricing will range according to trip length, services required, and your budget bracket. Packages and services will be discussed during your free consultation.
We ask that you are a minimum 18 years of age but we do make exceptions for family trips.
The itinerary will be written in English and all travel services will be conducted in English.
A combination of Google Docs and Sheets will be used for your personalized itinerary and trip finances. WhatsApp is used as the primary form of communication between you and your virtual travel agent.
A deposit will secure the itinerary package of your choice and the remainder of the cost will be paid when the itinerary is completed. An invoice will be sent for charges pertaining to bookings we make on your behalf, if you utilize our booking services add-on option.
Yes, a deposit is required to secure your personalized itinerary. The deposit is $50 and will be paid to Fernweh Backpackers after your free consultation and your decision to work with us.
The different types of travel help us understand more about the style of trip you would like to have; whether it’s cliff jumping in Spain, relaxing on the beach in Mexico, or exploring historical sites in Thailand!
Upon request, we would be happy to create an itinerary for a location we have not been to, however, our knowledge will be based entirely on research and not personal experience.
Yes it is absolutely okay! In this case we highly recommend choosing the Booking Services option to ensure a stress-free trip on your end. Our virtual agents are experienced and ready to answer any questions you have about travel!
Every location and every country has their own COVID-19 specific regulations. Activities and transportation may require proof of vaccination and/or a negative COVID-19 test. We will do our best to confirm the requirements, however we encourage our clients to always be prepared for any circumstances.
Your virtual travel agent can send you information regarding having COVID-19 in another country and may assist in securing a place to quarantine but we are not qualified to offer medical or emergency protocol advice. As stated above, we encourage you to be prepared and stay safe!
For an additional charge, we can take the time necessary to cancel pre-booked services, accommodation, transportation, activities, etc. There is no guarantee that you will receive a refund for your cancellations but we will do our best to help you in any way we can!
We recommend that everyone either purchases travel insurance, or that their health insurance plan covers them overseas. We recommend going with World Nomads, as they are an internationally known and trusted travel insurance company.